All personal data is processed in line with the GDPR and the Belgian Data Protection Act of 30 July 2018.
The essentials, in short
- I never sell or share your personal data with third parties for marketing.
- Anything you share during a coaching session is strictly confidential.
- You can ask to see, correct, or delete your data at any time.
- I only collect what I genuinely need to help you.
Who is responsible for your data?
Hasnaa Achiq, operating as Clarity Lane, a solo coaching practice based in Bruges, Belgium.
KBO/BCE: 1037.780.234
Contact: claritylane.coach@gmail.com
(Full registered address available on request and on invoices.)
I am the sole data controller and your single point of contact for any privacy question.
What data I collect, and why
| Data | Purpose | Legal basis |
|---|---|---|
| Name, email, optional phone | Reply to you, confirm appointments | Your request / contract |
| Booking details (Calendly) | Schedule our calls | Contract |
| Email correspondence | Continue our conversation | Contract |
| Coaching notes | Support your progress between sessions | Contract |
| Invoice details | Belgian tax law | Legal obligation |
| Website logs (IP, browser) | Site security | Legitimate interest |
How long I keep it
- Inquiries without follow-up: 12 months
- Active client records: during our work and up to 5 years after our last session
- Invoices: 7 years (Belgian tax law)
- Website logs: 30 days
Who I share it with
I use the following providers to run the website, arrange bookings, and receive contact messages:
- Cloudflare, for website hosting and processing contact-form notifications through Cloudflare Email Workers
- Calendly, to schedule your sessions
- Gmail, which receives contact-form notifications
- My accountant and the Belgian tax authorities, only when legally required
Cloudflare, Calendly, and Google (for Gmail) may process data outside the EEA. Each provider's privacy information describes the safeguards that apply.
Confidentiality of coaching
Cookies
How I protect your data
Your rights
Under the GDPR, you can at any time:
- Ask for a copy of your data
- Correct it
- Ask me to delete it
- Restrict or object to its use
- Withdraw your consent
- Receive your data in a portable format
Just email claritylane.coach@gmail.com, I respond within 30 days.
If you feel your data hasn't been handled properly, you can lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels, dataprotectionauthority.be.
Changes
See also: Terms & disclaimer.